The Luxury Pergola
LIFETIME LIMITED WARRANTY
SEE Enterprises, LLC Manufacturer’s LIFETIME LIMITED WARRANTY Coverage:
SEE Enterprises, LLC (SEE Enterprises) warrants the components used in the frame of the pergola (posts, gutters, louvers, and beams, and fabricated aluminum parts) under normal use and service conditions to be free of defects for as long as the customer owns their home.
SEE Enterprises also warrants the electronic components (motor, power supply, receiver, and electronic controls) to be free of defects under normal use and service conditions for as long as the customer owns their home. Batteries are not covered by this warranty. Somfy electronics are warranted against defects for (5) years from date of shipment.
All electric components are warranted subject to the wire connections being protected and to the electric controls being installed in a waterproof box, in accordance with the relevant codes, protected from water and other weather conditions and installed according to SEE Enterprises installation instructions.
SEE Enterprises will at our expense and option correct any defects by repairing or replacing the defective components. SEE Enterprises reserves the right to discontinue and make changes to any of our products and in such event will substitute components that in our opinion are of equal grade, quality, and price. Normal weathering and aging of existing components will preclude a perfect color match of repaired or replaced components.
SEE Enterprises places intense importance on properly training dealer installation personnel; however, as the manufacturer SEE Enterprises provides no warranty on the installation itself. Transportation charges and installation labor charges are payable by the property owner in all cases for warranty replacements.
Excluded from coverage:
Incorrect fasteners or use; normal wear and tear including fading, staining, streaking or chalking, environmental effects including mildew, mold or pollution; rusting of steel components; components that show evidence of damage caused by improper installation (i.e. contravention to building code, SEE Enterprises guidelines or engineering documentation), chemicals or corrosives (including alkalis or chlorides from cement based materials, de-icing chemicals and corrosive salt atmosphere), power washing, accident, abuse, misuse, neglect, vandalism, fire, lightning, wind, earthquake, hailstorm or other acts of God, any movement of the supporting structure, unauthorized repairs or modifications, product that was not purchased new from SEE Enterprises or an authorized re-seller,
accessories, connected materials and products, or related products not manufactured by SEE Enterprises.
The property owner is automatically registered for their warranty from time of shipment. Complete registration instructions are provided by SEE Enterprises or the Authorized SEE Enterprises Dealer completing installation.
Transfer of Warranty:
This warranty is transferable by the original property owner to a successor owner of the property, provided SEE Enterprises receives written notice of the transfer of title of all property within thirty (30)
days of the date of the transfer of ownership. Failure to give proper notification to SEE Enterprises of property ownership transfer shall relieve SEE Enterprises of any further obligation under this Limited
Warranty and will result in the cancellation of warranty coverage. Please include the address of the installation, the installing dealer, if applicable, and the date of installation. Alternatively, the successor owner may request a new warranty registration card from SEE Enterprises which they may fill out and return to SEE Enterprises noting that this is a transfer.
There is no charge for this transfer, however, SEE Enterprises must acknowledge in writing that the new registration has been received. This Warranty only applies to product(s) installed within the continental United States.
Any claim under this warranty must be in writing to:
SEE Enterprises, LLC
17437 Carey Road #285
Westfield, IN 46074
Attention: Claim Clerk
In the event of a claim, the writing should describe the claimed defect, date of the installation, name of the installing dealer, and proof of purchase. Allow a reasonable time for inspection purposes if determined to be necessary. Replacement parts provided by SEE Enterprises under this warranty will have the standard color available at that time. A color variance may occur between new parts or components in comparison with the original, due to color changes or weathering exposure and would not be indicative of a defect in the part or component. NOTE: All repair / service decisions are up to SEE Enterprises, i.e. part repair or replacement. Some parts may be repaired or repainted vs. replaced. These decisions are SEE Enterprises decisions and may vary from original preparation processes.
The foregoing states the EXCLUSIVE REMEDY of the purchaser and the entire liability of SEE Enterprises. SEE ENTERPRISES, LLC SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE.